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Voya Investment Management Explores AI to Revamp Financial Services

 
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Public cloud-computing has been slow to take hold at financial-services firms, but AI is pushing some to move faster in revamping their strategies.

description: an anonymous image showcasing a futuristic office space with employees engaged in collaborative work, utilizing advanced ai technologies and data-driven insights to enhance asset management strategies.

Voya Financial, Inc.'s higher investment income, lower fee-based margin, favorable change in deferred acquisition costs, and value of...

In the world of asset management, artificial intelligence (AI) is being utilized in unique and unexpected ways. Gareth Shepherd, co-head of machine intelligence at Voya Investment Management, explains that AI is not just being used for algorithmic trading and risk management, but also for improving client services and enhancing overall business operations.

While many financial institutions have been hesitant to fully embrace public cloud-computing, the increasing influence of AI is pushing some firms to move faster in revamping their strategies. AI has the potential to transform various aspects of the financial services industry, and Voya Investment Management is at the forefront of this technological revolution.

Voya Financial, Inc., the parent company of Voya Investment Management, recently reported higher investment income and a lower fee-based margin, indicating the positive impact of their AI-driven strategies. Additionally, the company experienced a favorable change in deferred acquisition costs and the value of their investments. These results demonstrate the effectiveness of Voya's innovative approach to asset management.

In a recent development, Voya Financial announced a reshuffling of its client-facing retirement product distribution personnel. William Harmon, the chief client officer, will be leading this initiative to further enhance client services and improve customer satisfaction. This strategic move highlights Voya's commitment to adapt to changing market dynamics and ensure the best outcomes for their clients.

Not only is Voya Investment Management making internal changes, but other industry players are also recognizing the importance of AI-driven strategies. Manulife Investment Management and Voya Investment Management both appointed new heads this week, indicating the growing trend of incorporating AI into asset management practices.

Voya Investment Management, in collaboration with the Illinois Bankers Association (IBA), is leveraging AI to provide institutional investors with new tools and insights. By harnessing the power of evolving AI technologies, Voya Investment Management aims to offer unique investment solutions and stay ahead of the competition.

As AI continues to evolve, institutional investors are embracing specific niches of AI that cater to their unique needs. These niche AI tools provide valuable insights and assist in making informed investment decisions. Voya Investment Management recognizes the potential of these tools and is at the forefront of utilizing AI to enhance their investment strategies.

Voya Investment Management's successful strategies have gained recognition globally, leading the company to expand its offerings to European and Asian investors. The strategy, overseen by Voya Investment Management, will now be made available to a broader investor base, further establishing Voya as a leader in the asset management industry.

In line with their commitment to technological advancement, Voya Investment Management has recently welcomed Ron Papka as the Head of Data Engineering and Governance. Papka's extensive experience in financial services technology will further strengthen Voya's capabilities in leveraging data-driven insights and staying at the forefront of AI-driven asset management.

Labels:
voya investment managementaiasset managementfinancial servicescloud-computingstrategyclient servicesinstitutional investorsinnovationreshufflingindustry trendsglobal expansiondata engineeringgovernance
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